Retrieve analytics configuration
Authentication
Query parameters
Required authorized service. Client identity is derived from the API key. Nonempty, at most 255 characters; whitespace-only values and control characters are rejected.
Required authorized service. Client identity is derived from the API key. Nonempty, at most 255 characters; whitespace-only values and control characters are rejected.
Retrieve the latest saved configuration for one analytics module of your service, using the same saved configuration source as the dashboard and MCP. Includes customer-configured instructions, definitions, parameter and subparameter settings, possible answers, and scoring logic where configured. Internal runtime prompts, provider credentials and editor details are excluded. This is a read-only endpoint: drafts and updates are not supported. It returns one module without pagination or time filters. The current configuration may differ from the version used to analyze an older conversation. A module with no saved configuration returns 404. The top-level data.status is active or inactive for the whole module, independently of individual parameter statuses. Inactive modules still return their saved configuration.
Configuration follows the module structure: business_insights is keyed directly by field name; agent_feedback contains parameters, subparameters and optional criteria; custom_module contains conversation and customer sections; lead_quality contains conversation_potential and customer_potential; conversation_summary contains settings and instruction; conversation_dispositions contains dispositions and instruction; concerns_and_queries contains queries, concerns and optional training_materials; templates contains sms, email and whatsapp settings.