Contact support

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Contact your Anthropod support representative or account team, or email info@anthropod.in.

How we can help

TopicExamples
Account and accessSign-in issues, workspace access, permissions, and API keys
Conversation AnalyticsCall and chat analysis, customer insights, dashboards, reports, and missing or unexpected results
Voice AgentsAgent setup, outbound calls, transcripts, recordings, and call troubleshooting
APIs and MCPAuthentication, request errors, response fields, webhooks, exports, embedded views, and MCP setup
IntegrationsConnect or troubleshoot telephony, CRM, messaging, EHR/HIMS, meeting platforms, data platforms, and custom applications
Billing and usageBilling questions, account balance, usage, and requests for higher limits
Product help and feedbackGetting started, choosing a workflow, reporting a bug, and requesting a feature

What to include

DetailWhat to share
Question or issueWhat you need help with; for an issue, what you expected and what happened
Account contextYour Anthropod workspace and relevant service/project or Voice Agent ID
Record or requestA relevant conversation, customer, processing, export, or request ID
When it happenedApproximate date, time, and timezone
Troubleshooting detailsSteps to reproduce, HTTP status, error message, or a screenshot
Integration requestsProvider name, workflow, and the data you want to send or receive

Remove API keys, passwords, tokens, and private customer data from screenshots and logs before sharing them.

For provider connections, see the integration directory. Contact support if your provider is not listed.