Anthropod Documentation

{
  "data": {
    "api_version": "v2",
    "client_id": "client_123",
    "agent_id": "voice_agent_123",
    "conversation_id": "voice_conversation_123",
    "customer_id": "customer_123",
    "conversation_time": 1788220800,
    "status": "completed",
    "source_type": "phone",
    "conversation_type": "Proper Conversation",
    "transcript": "Customer: Please call me tomorrow.\nAgent: I have noted your request.",
    "request_data": {
      "customer_id": "customer_123"
    },
    "inbuilt_analytics": {
      "business_insights": {
        "version": 2,
        "analytics": {
          "callback_priority": {
            "ans": "High",
            "explanation": "The customer requested a callback tomorrow.",
            "explanation_with_source": [
              {
                "sources": [
                  {
                    "end_timestamp": "00:00:04.500",
                    "segment_id": "S1",
                    "start_timestamp": "00:00:02.000"
                  }
                ],
                "text": "Please call me tomorrow."
              }
            ],
            "subparameters": {
              "callback_requested": {
                "ans": true,
                "explanation": "Customer requested a callback."
              }
            }
          }
        }
      }
    },
    "meta_analytics": {
      "disconnect_reason": "hangup",
      "disconnect_type": "customer",
      "duration": 45,
      "recording_url": null
    },
    "tool_calls": [
      {
        "arguments": {
          "day": "Tomorrow"
        },
        "result": {
          "scheduled": true
        },
        "tool_name": "schedule_callback"
      }
    ],
    "future_scheduling": {
      "scheduled": true
    },
    "call_transfer_details": {
      "call_transfer_status": "No",
      "call_transfer_details": {}
    },
    "telephony_provider_call_id": "provider_call_123"
  }
}

Return one stored record in data by its identifier. This operation does not accept a date range. Full stored analysis and transcription are returned without an include selector. The record follows the existing Voice Agent webhook: conversation_id, conversation_time, native status, transcript text, inbuilt_analytics, meta_analytics, tool calls and transfer/scheduling results when stored. For larger datasets, use Create export to obtain a CSV download link. Each export supports at most 31 days, 100,000 records and 100 MB; split longer periods into adjacent windows.

Return one stored record in data by its identifier. This operation does not accept a date range. Full stored analysis and transcription are returned without an include selector. The record follows the existing Voice Agent webhook: conversation_id, conversation_time, native status, transcript text, inbuilt_analytics, meta_analytics, tool calls and transfer/scheduling results when stored. For larger datasets, use [Create export](/v0/api-reference/exports/create-export) to obtain a CSV download link. Each export supports at most 31 days, 100,000 records and 100 MB; split longer periods into adjacent windows.

Authentication

AuthorizationBearer

Existing private account API key from Developer Hub. Keep it on your backend.

Path parameters

conversation_idstringRequired1-255 characters

Identifier returned by the corresponding list operation. Nonempty, at most 255 characters; whitespace-only values and control characters are rejected.

Response

Successful response.

dataobject

The existing Voice Agent external webhook projection, reconstructed from persisted fields. Internal processing fields are excluded by the same webhook formatter.

Errors

400

Bad Request Error

401

Unauthorized Error

404

Not Found Error

429

Too Many Requests Error

500

Internal Server Error

503

Service Unavailable Error