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> For a complete documentation index, see https://docs.anthropod.in/llms.txt.
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# Retrieve calls

> Retrieve Voice Agent conversations in the existing webhook format.

Voice Agent lists and retrieval return the same external payload used by Voice Agent webhooks. Transcription stays as complete text in `transcript`; analysis stays in `inbuilt_analytics`.

| Input                           | Contract                                                                                                                                                                                                                                                            |
| ------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| `time_field`                    | `conversation_time` only; this is the default.                                                                                                                                                                                                                      |
| `start_time`, `end_time`        | Required on lists: Unix epoch seconds, start inclusive and end exclusive, spanning at most 31 days.                                                                                                                                                                 |
| `agent_id`                      | Optional on lists. Omit it to include your account's Voice Agents.                                                                                                                                                                                                  |
| `status`                        | Optional native status filter: `completed`, `call_initiated`, or `error`.                                                                                                                                                                                           |
| `filter`                        | Optional dashboard Voice Agent filters as one URL-encoded JSON object. Supports customer/conversation IDs, duration, direction, disconnect details, campaign, transfer, CRM and business insight filters. See the API reference for the complete field definitions. |
| `limit`, `sort_order`, `cursor` | List-only: 1–50 records (default 20), asc/desc (default desc), and the next-page cursor.                                                                                                                                                                            |
| `conversation_id`               | Required path parameter for retrieval. No dates or include selector are needed.                                                                                                                                                                                     |

| Output field                      | Format                                                                                       |
| --------------------------------- | -------------------------------------------------------------------------------------------- |
| `conversation_id`, `agent_id`     | Existing Voice Agent and conversation identifiers.                                           |
| `conversation_time`               | Conversation time in epoch seconds.                                                          |
| `status`                          | Native stored status, without renaming.                                                      |
| `transcript`                      | Complete original transcription text.                                                        |
| `inbuilt_analytics`               | Native configured analysis modules and nested answers/explanations.                          |
| `meta_analytics`                  | Webhook metadata, including duration, disconnect outcome and `recording_url` when available. |
| `tool_calls`, `future_scheduling` | Native tool and scheduling results when stored.                                              |
| `call_transfer_details`           | Existing transfer status/details object.                                                     |
| `request_data`                    | Stored integration request data.                                                             |
| `telephony_provider_call_id`      | Provider call identifier, when available.                                                    |

Lists wrap records in `data[]` and return pagination metadata. Retrieval returns one record in `data`. Fields depend on the saved record and configured modules; unavailable source values may be absent or null.

For larger datasets, use [Create export](/v0/api-reference/exports/create-export). It uses the existing Voice Agent CSV download code and returns a download link when ready. Each export supports at most 31 days, 100,000 records and 200 MiB (209,715,200 bytes).