> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.anthropod.in/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.anthropod.in/_mcp/server.

# Contact support

> Get help with your account, the Anthropod platform, APIs, and integrations.

Contact your Anthropod support representative or account team, or email **[info@anthropod.in](mailto:info@anthropod.in)**.

## How we can help

| Topic                     | Examples                                                                                                                |
| ------------------------- | ----------------------------------------------------------------------------------------------------------------------- |
| Account and access        | Sign-in issues, workspace access, permissions, and API keys                                                             |
| Conversation Analytics    | Call and chat analysis, customer insights, dashboards, reports, and missing or unexpected results                       |
| Voice Agents              | Agent setup, outbound calls, transcripts, recordings, and call troubleshooting                                          |
| APIs and MCP              | Authentication, request errors, response fields, webhooks, exports, embedded views, and MCP setup                       |
| Integrations              | Connect or troubleshoot telephony, CRM, messaging, EHR/HIMS, meeting platforms, data platforms, and custom applications |
| Billing and usage         | Billing questions, account balance, usage, and requests for higher limits                                               |
| Product help and feedback | Getting started, choosing a workflow, reporting a bug, and requesting a feature                                         |

## What to include

| Detail                  | What to share                                                              |
| ----------------------- | -------------------------------------------------------------------------- |
| Question or issue       | What you need help with; for an issue, what you expected and what happened |
| Account context         | Your Anthropod workspace and relevant service/project or Voice Agent ID    |
| Record or request       | A relevant conversation, customer, processing, export, or request ID       |
| When it happened        | Approximate date, time, and timezone                                       |
| Troubleshooting details | Steps to reproduce, HTTP status, error message, or a screenshot            |
| Integration requests    | Provider name, workflow, and the data you want to send or receive          |

Remove API keys, passwords, tokens, and private customer data from screenshots and logs before sharing them.

For provider connections, see the [integration directory](/integrations). Contact support if your provider is not listed.