> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.anthropod.in/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.anthropod.in/_mcp/server.

# Model Context Protocol

> Read Anthropod analytics from your AI assistant using MCP, with setup guidance and starter templates.

Connect your AI assistant to Anthropod through Model Context Protocol (MCP). Ask questions about conversation analytics, customer journeys, agent performance, and Voice Agent activity using your account's data.

Anthropod's public MCP access uses the **`mcp:read`** scope. It lets your assistant retrieve analytics, inspect configuration, read reports, and export existing data. Export tools create downloadable files; they do not change your conversations, customers, or configuration.

## Connect to Anthropod

| Setting               | Value                                                  |
| --------------------- | ------------------------------------------------------ |
| Server URL            | `https://mcp.anthropod.ai/mcp`                         |
| Transport             | Streamable HTTP                                        |
| Access                | Account-scoped read access (`mcp:read`)                |
| Credential management | Dashboard → Developer Hub → Configuration → MCP Access |

1. Open **MCP Access** in the dashboard and confirm access is enabled for your account. [Contact support](/contact-support) if it needs to be enabled.
2. Add the server URL to your assistant's MCP connector settings.
3. Complete the OAuth authorization flow offered by your client. For clients that require MCP client credentials, use the MCP client ID and secret from Developer Hub.
4. Ask your assistant to list the available services and read the **Anthropod MCP Guides and Starter Templates** resource before starting a broad analysis.

### Setup guides

Follow the detailed setup guide for your assistant, then use the starter templates to begin exploring your data.

| Assistant | Setup guide                                                                                                                      |
| --------- | -------------------------------------------------------------------------------------------------------------------------------- |
| Claude    | [Claude Web App setup](https://docs.google.com/document/d/1Mdr1Fa4Y0KE4rFFDPNVmrNdgBkA17lnah6sXxmYg2TQ/edit?tab=t.0)             |
| ChatGPT   | [ChatGPT Web App setup](https://docs.google.com/document/d/1Mdr1Fa4Y0KE4rFFDPNVmrNdgBkA17lnah6sXxmYg2TQ/edit?tab=t.8e5epzkcmymi) |

MCP credentials are managed separately from the REST API key. Keep client secrets in your client's secure credential settings.

## Read capabilities

Available data depends on your account, connected providers, and configured analytics modules. The connected server's tool list describes the inputs for each tool.

| Capability                                         | Tools                                                                             |
| -------------------------------------------------- | --------------------------------------------------------------------------------- |
| Discover services and project context              | `get_project_services`, `get_mcp_server_context`                                  |
| Inspect analytics filters and module configuration | `get_analytics_filters`, `get_module_configuration`                               |
| Review agent performance and QA                    | `get_agent_feedback_analytics`                                                    |
| Analyze customer insights, concerns, and queries   | `get_customer_insights_analytics`, `get_concern_query_analytics`                  |
| Read conversations and customer journeys           | `get_conversations`, `get_customers`                                              |
| Read saved reports and their results               | `list_custom_reports`, `get_custom_report_definition`, `get_custom_report_output` |
| Inspect Voice Agents and available filters         | `list_voice_agents`, `get_voice_agent_configuration`, `get_voice_agent_filters`   |
| Review Voice Agent activity and analytics          | `get_voice_agent_home_analytics`                                                  |
| Read Voice Agent conversations                     | `get_voice_agent_conversations`, `get_voice_agent_conversation`                   |
| Read Voice Agent customer journeys                 | `get_voice_agent_customers`, `get_voice_agent_customer`                           |
| Export conversation and customer analytics         | `create_analytics_export`, `get_analytics_export_status`                          |
| Export Voice Agent data                            | `create_voice_agent_export`, `get_voice_agent_export_status`                      |

## Guides and starter templates

The MCP server includes resources your assistant can discover and read after connecting:

| Resource                                       | What it contains                                                                                                                          |
| ---------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------- |
| **Authentication and credential rotation**     | Access-token setup, renewal, and credential rotation through Developer Hub                                                                |
| **Anthropod MCP Guides and Starter Templates** | Analysis guidance and starter templates for agent insights, process insights, marketing and customer insights, exploration, and reporting |

To load the analysis guide, ask:

```text
Read the "Anthropod MCP Guides and Starter Templates" resource.
List the services available to my account and help me choose a starter
analysis for my service and date range.
```

For MCP clients that expose resource identifiers directly, the guide is available at:

```text
anthropod-mcp://guides/analytics-and-starter-templates
```

### Example prompts

Open a category in the starter-template document, then replace the bracketed values with your service and dates. The templates work with Claude and ChatGPT after connecting Anthropod MCP.

| Category                        | What you can explore                                                | Document link                                                                                                                             |
| ------------------------------- | ------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------- |
| Agent performance               | QA, training calls, agent comparisons, and coaching priorities      | [Agent performance prompts](https://docs.google.com/document/d/1Mdr1Fa4Y0KE4rFFDPNVmrNdgBkA17lnah6sXxmYg2TQ/edit?tab=t.cpnqbddp8v6e)      |
| Process insights                | Funnel leakage, response times, follow-ups, and missed demand       | [Process insight prompts](https://docs.google.com/document/d/1Mdr1Fa4Y0KE4rFFDPNVmrNdgBkA17lnah6sXxmYg2TQ/edit?tab=t.68ft8upx0p0)         |
| Marketing and customer insights | Lead quality, campaigns, customer segments, and conversion outcomes | [Marketing and customer prompts](https://docs.google.com/document/d/1Mdr1Fa4Y0KE4rFFDPNVmrNdgBkA17lnah6sXxmYg2TQ/edit?tab=t.pa3jxp6yazd0) |
| Exploration                     | Changes in outcomes, growth opportunities, and root-cause analysis  | [Exploratory prompts](https://docs.google.com/document/d/1Mdr1Fa4Y0KE4rFFDPNVmrNdgBkA17lnah6sXxmYg2TQ/edit?tab=t.aor8vsc50mx5)            |
| Reporting                       | Executive reviews, agent QA workbooks, and customer insight reports | [Reporting prompts](https://docs.google.com/document/d/1Mdr1Fa4Y0KE4rFFDPNVmrNdgBkA17lnah6sXxmYg2TQ/edit?tab=t.oz3radra77hv)              |

For broader investigations, agree on the service, date range, outcome definition, and comparison period before starting the analysis.

## MCP or REST API?

| Interface                 | Use it for                                                                               |
| ------------------------- | ---------------------------------------------------------------------------------------- |
| MCP                       | Asking an AI assistant to explore data, explain results, and prepare analyses            |
| [REST API](/api-overview) | Connecting application backends, CRM integrations, and data pipelines directly over HTTP |