> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.anthropod.in/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.anthropod.in/_mcp/server.

# Embedded URLs

> Display Conversation and Customer dashboard views inside your application.

Embed an Anthropod Conversation or Customer view in your CRM, help desk, or application. The API returns a time-limited dashboard URL.

#### [Generate an embedded URL](/api-reference/embedded-urls/generate-embedded-url)

Open the endpoint reference for request fields, response schema, examples, and errors.

## Generate and display a view

| Step                    | Action                                                                                                      |
| ----------------------- | ----------------------------------------------------------------------------------------------------------- |
| Authorize               | Check your own application user's access before requesting a URL from your backend.                         |
| Select the view         | Send `request_type: conversations` with a conversation ID, or `request_type: customers` with a customer ID. |
| Select dashboard access | Supply the service and an email for a dashboard user who already has access.                                |
| Embed                   | Use the returned `embedded_url` unchanged as the iframe source.                                             |
| Refresh                 | Generate another URL when it expires, **60 minutes** after creation.                                        |

```html
<iframe
  title="Anthropod conversation analytics"
  src="RETURNED_EMBEDDED_URL"
  style="width: 100%; height: 720px; border: 0;"
></iframe>
```

Keep your account API key on the backend. The returned URL contains access information: do not log or publicly share it, construct its path, or alter its token. Embedding does not grant the chosen dashboard user additional record or service access.

For user permissions and provider-specific CRM placement, [contact support](/contact-support).